Shipping Terms

As most of our knives are completely unique and the packaging frequently changing due to knife sizes and constantly working to improve our packaging we use four simple flat rate options for shipping. When purchasing a knife using our International shipping or Insured International shipping options, you agree to pay any extra charges above the flat rate incurred upon shipment, including customs fees and other import fees. If your shipping costs less than the flat rate option I will refund any overages.

Insured shipments are completely covered in the event your package goes missing or your knife is damaged during shipment I will replace it with a similar blade that you agree on.

PLEASE double check your shipping address as even with insured packages I cannot make a claim or replace your knife if the address was filled out incorrectly.

Standard shipments with no insurance are not covered in the event your package goes missing or there is irreparable damage incurred due to shipping providers abuse or neglect. I will however fix any reparable damage for the cost of return shipping.

CARE SHEET

PLEASE READ

Fell Knives are predominantly made from high carbon steel. The only disadvantage of carbon steel (as opposed to stainless) is that it is reactive, it will patina and can rust. The handles are often made using wood products which will weather and patinate over time. With a little care, and by following the guidelines below, your knife will build up and maintain an attractive and protective patina, and will serve you for a lifetime.

Guarantee;

In the case of a fault or failure in the manufacture or materials of your knife, I will repair or replace the knife. 

This guarantee does not cover any failure due to the abuse of the knife, natural weathering or corrosion of the steel or wood, and does not cover any patination, etching or other surface treatment of the steel or wood.

My guarantee does not cover knives damaged by misuse or abuse, neither does it cover reasonable wear and tear, though I am very happy to refurbish or refresh knives I have made for a small fee.

Guidelines;

-If you leave your knife wet, it will rust. Please keep it dry after use.

-If you leave it dirty, it will stain. Please wipe away food regularly during and after use.

-Please never put your knife in a dishwasher  

-I temper my knives considerably harder than most kitchen knives. This allows for a particularly fine and durable edge, but the flip side is that they are less tough than softer knives and will chip or break if abused.

-Thus, please do not use your knife for any purpose for which it was not intended, i.e. Anything besides cutting food.

-Please do no not use it to chop through bones

-Do not use it as a screwdriver/prybar/machete, etc

-Do not use it sideways to smash garlic, particularly sanmai construction.

-If you drop it, it may chip or lose its tip.

-Be careful of the tip, it’s incredibly fine and can roll over or break if abused.

-Please keep the handle dry and clean after use. Wether it is natural or stabilized wood or a composite of some sort, extended unnecessary exposure to moisture can begin to cause issues that can lead to failure.

-Your knife can be kept keen by stropping on leather. Resharpening can be done with a suitable water or oil stone. Please do not use a steel on your knife. It may chip the edge.